Phone: 503-666-1333
Fax: 503-666-2444
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Frequently Asked Questions
Below we have our most frequently asked questions and their answers. If you have a question that is not answered here, please feel free to call our clinic at 503-666-1333, and our staff will be happy to provide you with more information.
How do i get started?
At Pediatric Therapy Services, getting started is easy. Refer to our getting started page or give us a call at 503-666-1333.
How long will i have to wait for an appointment?
Depending on the service your child will be receiving, you could be scheduled within a week.
What are your hours?
We are open 8:00 am - 7:00 pm Monday through Friday.
What insurances do you accept?
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Aetna
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DMAP- Oregon Health Plan
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OHSU Health Services
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Care Oregon
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Pacificsource (Commercial and Medicaid)
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First Choice MHN
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Regence-Blue Cross Blue Shield
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Cigna
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Health Management Network
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Health Net
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HMA
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Kaiser
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Lifewise
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Moda
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PHCS
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Providence Health Plans (Commercial and Medicaid)
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Tricare
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Trillium
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United Healthcare
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UMR
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Motor vehicle accident insurance
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Worker’s compensation insurance
If your plan is not listed above, please call our office at (503) 666-1333 for information about your plan's access to our pediatric specialists.
how often will my child need therapy?
Your child’s evaluation will determine this. To make it more convenient, we schedule appointments at the same time and day each week. Be sure to discuss your scheduling preferences with the coordinator!
will i be involved in my Childs therapy?
Absolutely! Teamwork is one of our core values, and that includes involving the family. At PTS, we strongly believe that parent and family engagement is key to your child's success. Our therapists will keep you updated on your child's progress and share strategies to support them both at home and in the community.
how long do therapy sessions last?
Evaluations, Physical and Occupational Therapy sessions are typically one hour each and Speech Therapy sessions are typically 30 mins.
does my child need a referral from a physician to start therapy at pediatric therapy services?
Yes, a referral from your child’s pediatrician is required to ensure we create the best treatment plan for their needs. If you need assistance obtaining the referral, feel free to call us at 503-666-1333. Our team will be happy to help by contacting the pediatrician directly on your behalf.
is my child old enough to start pediatric therapy?
The wonderful thing about pediatric therapy is that it benefits children of all ages. The earlier your child begins treatment, the more easily they can reach their developmental milestones. We work with children starting from newborns to address physical, occupational, communication, and feeding concerns.
what is the difference between occupational and physical therapy?
Although there is some overlap between these two therapies, occupational therapy primarily targets fine motor skills like dressing, feeding, coordination, perceptual abilities, and play skills. In contrast, physical therapy focuses on gross motor skills, helping children develop strength, balance, and proper gait. Physical therapy also supports children who need assistance learning to use adaptive equipment, such as walkers or wheelchairs.